• At this stage, I sense I am remaining misled and mistreated. In spite of a number of calls and escalations, I nonetheless do not need clarity on my savings or a fair resolution to my worries.
• I used to be bounced between various brokers, my phone calls had been disconnected, And that i received inconsistent facts concerning my agreement and special discounts.
Back again within your day, you had a option of companies. Now We've got megacorps that swallow every different alternative up and you simply're left with three options spanning an entire region, all of which collude with eachother to extort It is really customers.
Basically form the main points of the inquiry in the concept and it will be sent into a human agent. Messaging here is asynchronous (non-Dwell), so you can close the app or go about your working day while the agent functions in direction of finding you a resolution.
I had to contact CS currently with Chat as well as department I want to talk to is only offered by phone. The CS on Chat arranged a contact back at an arranged time slot. When that department called me later I bought all the things sorted out.
I'm requesting a transparent breakdown of my deal, together with all applicable bargains, and a fair resolution to the issues I’ve knowledgeable. In addition, I request that someone critique the decision recordings to be aware of the poor treatment method I gained from several agents.
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I'm instructed to talk to Loyalty and Resolution and however obtaining no where. I have managed to speak to two those who named them selves administrators during the Philippines, who couldn't enable me.
Resolved conversations will likely be shut and saved for 90 times, and can be accessed within the Information Centre inside the My TELUS app.
I will cancel many of the services residence and mobile with Telus and explain to my friends and family to take action, that was the worst practical experience I bought with Telus
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It occurred on Sunday which i experienced a awful situation. But I was pleased to find that this Site worked on weekends. And Helen granted me enable, time, and tolerance to resolve the trouble. I'm so grateful I are not able to notify!
The TELUS team acknowledges that our perform spans numerous Territories and Treaty places and we have been grateful for the standard Understanding Keepers and Elders that are with us nowadays, anyone who has long gone just before us plus the youth that encourage us.
Expert was pretty helpful. I had been having pretty pissed off as absolutely nothing seemed to be Functioning. He walked me by the method with simple Directions. And it ultimately worked. Wonderful work!
Car-suggest assists you promptly narrow down your search results by suggesting doable matches when you form.